Archive for February, 2012

Business bonuses

Wednesday, February 22nd, 2012

There’s been a lot of fuss in the news recently about senior bankers and other high-level executives receiving bonuses, despite poor perfomances by the companies they lead. In my view, bonuses are something which every organisation should consider very carefully, as they provoke a lot of strong feelings.

When it comes to awarding bonuses to people at the levels seen in the City, in London – which can often run into hundreds of thousands of pounds, or even millions – there are two quite distinct sides to the argument, both of which seem to rest very heavily upon social differences.

For many senior business people, the bonus culture is ingrained in the history of the world they work in and is an expected part of their pay package. It has been argued that this keeps high-level workers incentivised and focused on their jobs; and stops them seeking highly-paid work in other global locations. People of this view tend to regard those who disagree as ‘anti-business’ and unrealistic.

At the other end of the spectrum, there are people who believe bonuses are always excessive and people should just work hard for their standard salaries. This is usually the opposing side quoted in debates.

However, there is a middle route, occupied by those who understand bonuses to be a reward for a job done well, rather than a perk to be taken for granted regardless of performance. I must say, I’m inclined to agree with this view. It is frustrating that both of the more extreme sides tend to look at each other rather than focusing on compromise.

The evolution of employment law

Monday, February 20th, 2012

The legal side of employment has caused much more discussion in recent decades than ever before, as public awareness of what is right and what is wrong has evolved with time.

When you think of examples of infamously bad employers, Dickensian characters tend to come to mind, such as Ebeneezer Scrooge making Bob Cratchit work in a freezing cold office and begrudging any time off; and Oliver Twist slaving away in the workhouse. Then, in the first two-thirds of the 20th century, sexism and racism were far less taboo than they are today.

These days, many feel the balance has swung firmly in the other direction, with employment tribunals for matters such as sexual harassment and constructive dismissal being a common sight in business headlines.

While there is something to be said for a relaxed workplace that allows people to work alongside each other without feeling as though they are treading on eggshells, employment laws often exist for a good reason – and that is to ensure people can work without feeling maltreated, persecuted or uncomfortable. What is funny or reasonable to one person may be upsetting to another – and such issues are never good for your business.

If you feel that your knowledge in areas such as acceptable office conditions, flexible working and sickness absence is not as complete as it should be, it may be wise to consider attending some employment law seminars to ensure you are on the right track to providing a happy, stable, productive environment for your employees. You might be surprised by how much you learn.

Packing for a trip away…

Wednesday, February 15th, 2012

Wow, only a month to go now until mine and Anya’s Gloucestershire trip in March for the Cheltenham Festival 2012. This year is already going frighteningly fast… it doesn’t seem long at all since we booked it.

One thing I’m not looking forward to, though, is packing. I really, really hate it. I know people will think that’s an overreaction in this case, as it’s only a short trip – and within the UK, too! – but I always find loading a suitcase to be a stressful process.

I’ve been looking at some online guides to get some ideas of how to make it easier. Most seem to start by asking what kind of trip it is… for example, business, pleasure or a mixture of the two? For me, it’s the latter. We’re mainly going for fun, but I’ll be taking full advantage of any business networking opportunities.

Next, the main consideration is how much time will be spent in formal or informal settings, and whether there is a particular climate to consider. The answer to the former part of that is easy, as it’ll be days at the racetrack and nights out – so not much time for lounging around in old jeans… though it’s always wise to take at least one relaxed outfit on any break.

Once clothes have been dealt with, there are other essentials to note, such as toiletries, a mobile phone charger, a book to read, a camera and any other gadgets or leisure items that you can’t live without. I can just tell there’ll be loads of things I haven’t thought of and will probably remember as soon as we’re halfway there in the car – but if I start making a list now, hopefully I’ll keep adding to it whenever something pops into my head within the next month. And if I don’t… I’m sure I’ll cope. There are shops in Gloucestershire, after all.

Protecting your business from setbacks

Sunday, February 12th, 2012

When you run a business, it is very important to ensure you have safeguards in place for crisis situations. It’s easy to push it to the back of your mind and hope that nothing goes wrong, but we all know the world isn’t like that.

Like it or not – and believe me, I still know many people who would prefer that offices still ran with pens, paper and analogue typewriters – modern business is almost completely dependent on technology and data storage. From staff timesheets and payroll information to client orders and customer relationship management, huge amounts of detail are stored on your computer server and relied upon by people in all corners of your organisation.

If something goes wrong with that system, everything grinds to a halt. On the surface, initially, that seems like a small irritation and people can just go off and do a different task until things are up and running again – however long that takes. However, the impact on productivity and time management can be catastrophic.

Some companies specialise in disaster recovery for businesses – and it’s well worth giving it some consideration. Just imagine a scenario whereby your system goes down… then in as little as 10 minutes, in the time it takes to make a round of teas and coffees and have a chat with a few people, you’re back on track again and no information has been lost. No delays, no redoing extensive pieces of work… just a small break in your day. Knowing you’ve got that protection in place is the kind of peace of mind that makes every day at work easier.

Issues to consider when self-employed

Thursday, February 9th, 2012

Working in business consultancy, I often get asked about practical life matters that arise from running your own business, as opposed to being employed by someone else. There’s a startling lack of understanding about what being self-employed really means, extending from those with little experience of business life, right up to senior executives. Regardless of what others’ perceptions are, it is important that YOU understand exactly what your position is and what your rights are.

In work: If you undertake work for another company as a subcontractor or freelancer, whether in-house or on a remote basis, it is important that both you and your client understand that you are not an employee. This means you don’t have the same legal protection as employees – but also that you are not required to abide by all the same guidelines, as you have not signed a contract of employment. Instead, you have an equal business arrangement based on the work you produce, which should be respected by both sides. Just as someone might hire a builder to work on their house – they don’t ‘own’ the builder, but it is still important that the builder provides a professional service with regard to the tasks they have promised to deliver. This is how you should approach your work.

In life: Many people wrongly believe that if you’re self-employed you don’t have the same financial rights or capabilities as employed people. This is not true. It can be more complex, however, so it’s important that you are organised. For example, if you are self-employed and wish to obtain a mortgage, you’ll need to provide proof of your income. An employed person can merely provide a payslip, but you will be required to present at least two years of accounts records (if your business has been running for more than one year). These will need to be signed off by Her Majesty’s Revenue & Customs (HMRC) before a lender can accept them. This may seem unfair, as an employed person could be made redundant at any time – but if you are running your business properly, there is no point wasting time worrying about such things.

Betting and gaming online

Monday, February 6th, 2012

Placing bets online is a very popular pastime for many people, these days. In my line of work, I speak to a lot of people with computer-based jobs – so inevitably many of them turn to online entertainment when they take breaks in between tasks, and online betting and online gaming are hobbies that I hear about more and more.

As my regular blog readers will know, online gambling has always been a bit of an interest of mine. Even in the days before the internet became commonplace, I used to play Solitaire on my computer. It’s so strange remembering that those kinds of activities used to be the most ‘fun’ thing you could access via computers, without special games software.

People still play games like Solitaire on their computers… but now they can do it online – and potentially win money. Games like blackjack and slots are particularly popular. Personally, I’m more attracted to sports betting than gaming, as there’s more calculation involved in placing your bet. For example, in snooker betting, you can analyse a player’s techniques and recent form in order to make an educated estimate of their upcoming performance.

It’s very like horseracing… but in many ways you have a better chance, as you only have to predict the performance of one player, rather than the team of jockey and horse. Aside from reading about training regimes, it’s pretty hard to make accurate assumptions about a horse. It’s not as if they tell anyone how they’re feeling, or you can tell what their mindset is by looking at them up-close. Well, maybe some people can, but not me. Not that it’ll stop me betting on the races when we go to the Cheltenham Festival, of course!

Winter sun

Thursday, February 2nd, 2012

I can’t believe how cold it is, this week. It’s the absolute definition of the term ‘cold snap’, in my view… sharp and sudden. I think it’s come as a shock because it was so mild in November and December – and for most of January. Until this week, I think I’d only seen frost twice since a whole year ago.

It definitely makes you think about escaping to warmer climes. Neither Anya or I can do that at present, as we’re both dealing with some critical business issues – she at her job, which is still fairly new; and me in my own business, which I’m still developing – but I can understand why people do it if they have some spare time and money.

Apparently, the most popular winter sun destinations are Florida, Tenerife, Gran Canaria, Lanzarote, Fuerteventura and the Caribbean. They’re fairly predictable – but they’re joined by Egypt, Gambia, Goa, Tunisia and Morocco, which are definitely less so. These are all places I’d be happy to visit, but might feel a little confused being in such exotic surroundings in February! I also think it’d be a particularly harsh post-holiday return to normality.

Lifting your spirits in winter doesn’t have to be a temperature-focused exercise, however, as there are lots of UK breaks that can take your mind off how cold it is. It’s also worth remembering that it’s March next month, which signals springtime. I’m really looking forward to heading south to Gloucestershire for the Cheltenham Festival. Fingers crossed the climate will have well and truly warmed up by then…

How complicated is it to set up a business?

Wednesday, February 1st, 2012

The matter of setting up a business has changed hugely in the last couple of decades, due to advances in technology. Where you used to need a firm physical base and a huge amount of paperwork – and somewhere to store it all – now you can do the lion’s share of administration using nothing but a computer and an internet connection.

It depends to some extent on the nature of your business, of course… as if you’re a retailer with high street ambitions, for example, you need somewhere to receive the public and present your wares or services. Even if you’re an internet retailer, you need somewhere to store stock. But this is quite a simple issue in the grand scheme of things. If you don’t have a reliable garage, attic or spare room to use, you can rent property quite cheaply. If it’s not public-facing, it doesn’t matter too much whether it’s in a nice area or not, which helps to bring costs down.

However, most of the operational side of any business is concerned with its day-to-day management – something you can plan and implement using the right computer software. If you need specialist software for your company, it is wise to ensure you have some business application support so that if anything goes wrong, or an update is required, help is at hand. You can’t underestimate the importance of making sure your systems are running reliably, as if you lose access to your financial information or other administrative matters, you will find yourself at a standstill until they are resolved.

Otherwise, however, you can do most things yourself. Perhaps start by setting up a website using a free platform like WordPress.com and ensuring you have a presence on all the various social media websites. If people can find you easily and understand what you offer, you’ve got the basics covered.